Goodman Building Supply is a locally owned hardware and housewares store in Marin County that focuses on providing excellent customer service. Known as the "Holy Grail of hardware stores," it offers a wide range of products including hardware, home decor, plumbing, electrical supplies, lumber, tools, grills, garden items, and more. The store is also a certified green business, offering over 2,000 eco-friendly products for home and business needs. Customers appreciate the helpful and friendly staff who go out of their way to assist. For example, employees are described as efficient, patient, and knowledgeable, often helping customers with specific projects like fixing a Christmas tree base or finding the right light bulbs. The store's unique layout is somewhat chaotic, with narrow aisles and a treasure-hunt feel, which some find charming and nostalgic, especially for those looking for unusual or hard-to-find items. Despite its less organized appearance, visitors enjoy the experience of discovering odd items and receiving personalized help from employees who love their work. Overall, Goodman Building Supply stands out for its wide selection, helpful staff, and a shopping experience that feels more like a step back in time, making it a favorite for those seeking quality service and unique products.
I love old HW stores. Lots of stuff! Popcorn!Employees seem very unhappy!
March 2024
the other day i went to goodman's to get some parts to fix a wheelchair handle. i could not fix it with the parts i bought and asked for help. one of the staff took it back there and fixed it, including a spring that i had missing, for nothing but the cost of the spring. we have got to treasure our treasures like goodman.... read full comment
February 2024
Very helpful customer service always seem to have what I need!
