“The Bad: Mixed up shipping labels; shipped someone else's box to me using my label, and shipped my box to someone else.
The Good: When I notified store of error, UPS staff worked diligently to try to find my box and keep me informed of status. Then when notified of my box's arrival at someone else's location by that recipient, staff worked promptly to facilitate delivery to me. UPS Customer Service phone staffer was also helpful.”
“I really appreciated the self-service print service as a Windows user, and the staff was very helpful with my specific questions about passport photo requirements. I had a slightly nonstandard request for the print job, and the staff were able to sort everything out after we discussed the specifics of UPS' processes. Cole was very knowledgeable about the business, and definitely the superstar of the three businesses I visited trying to get prints. Big shout out to him, very detail oriented and has good eyes for the quality of the prints.”
“when I forget to purchase stamps, forget to pick up small shipping packages or forget to purchase packing tape I can always stop into mill valley post office and get these items there without the p.o. workers going postal on me at all.”
“I came in a few days ago for copies and stamps, and the woman at the front counter was such a bright spot. Two other women were waiting with me, and she handled a very rude and disruptive man with so much grace. She still made each of us feel welcomed and cared for when it was our turn. Her kindness really stood out.
I will be going back whenever I need additional services.”