Sprout San Francisco is a store with an incredible selection of baby and kid things. It offers a wonderfully curated collection of books and small toys which are very inclusive and diverse, including items like letter block sets in multiple languages. The store is a go-to place for gifts for pregnancy, babies, and toddlers. Customers report a great experience and continually excellent customer service from all employees. The service is described as superior, kind, knowledgeable, patient, and never pushy. Staff are exceedingly helpful, showing how to use products and talking through pros and cons, making important purchases easy and enjoyable. They are highly knowledgeable about gear, such as car seats and travel strollers, and can guide customers without the confusion of online research. The store has two locations, in San Francisco and Mill Valley, both noted for wonderful service. They will go the extra mile to get what customers want. For safety, masks are required for entry, and orders can be arranged in advance by email or phone. Private afternoon appointments for gear shopping or building a registry are also available.
Such a great store! Incredible selection of baby & kid things. Molly helped us pick out a travel stroller and car seat today and even helped us put the stroller together. Will definitely return.
November 2023
Had a great experience with Molly helping us with buying a car seat. Superior customer service combined with excellent knowledge from beginning to end. Thank you for making such an important, stressful purchase easy and enjoyable.
April 2023
Wonderful service, they always go an extra mile to get what I want, both locations SF And Marin have been wonderful to our family. Great place to buy car seats as the sales clerks are highly knowledgably about what is available, what is good and bad about each product.
