Xtracycle's Bay Area Flagship Store in Mill Valley showcases their innovative electric cargo bikes. Customers can test ride these powerful e-bikes designed for carrying families and cargo, with expert mechanics on-site for service needs. The store is also home to the Priority Bicycles Adventure Center, featuring a lineup of belt-drive adventure and kids' bikes. Xtracycle is known for its friendly and knowledgeable staff, who are passionate about their products. Customers consistently praise the exceptional service and lack of pressure to buy, describing their experiences as fun and wonderful. The team is praised for their willingness to go above and beyond, even assisting customers outside of business hours. Xtracycle's high-quality bikes, including the popular Stoker model, are well-suited for various terrains, such as fire roads in Marin. Customers appreciate the company's openness to answering questions and addressing any issues that may arise. Xtracycle's commitment to customer satisfaction is evident in the free accessories and merchandise they provide to customers in need.
Really friendly and helpful staff! They hooked me up with a new tube when I had a flat tire mid way through my bike trip. They also have some great bikes, especially for hauling kids
June 2025
My wife and I went to test ride a couple of bikes at Xtracycle. Joe was exceptionally friendly, informed, and helpful! We can tell there's real genuine passion at the shop. There was no pressure to buy anything. We had a lot of fun and a wonderful experience at Xtracycle!
June 2025
Superbly helpful. I went to take a test ride and the person there was so helpful and generous with their time.
