Amazing customer service! I walked in not quite knowing what to ask and how to receive the help I needed. The lady who tended to me was patient and kind, throughout the entire transaction. She was able to tend to my needs in a way that was efficient and communicated very effectively.
August 2019
There's always enough staff to serve the customers unlike BA and they are very polite.
March 2017
Friendly staff but not so good service. They were adamant and enforcing rules when they can streamline things from user perspective. I have always had good experience with them in Santa Clara branch but was disappointed.