Citi is a financial services company that provides a variety of products and services, including digital banking, mortgages, personal loans, and small business banking. Customers consistently praise the outstanding customer service at Citi, highlighting the friendly and knowledgeable staff. Many reviews mention specific employees, like Seema and Phuong K. Thai, who go above and beyond to assist customers, ensuring their banking needs are met. One customer noted the dedication of Phuong, who stayed late to help a new account holder, showcasing the commitment of the staff to provide excellent service. Overall, while there are some concerns about the mobile app locking accounts, the in-person experience is mostly positive, with customers feeling safe and valued at Citi.
They are very friendly and will take good care of your needs
August 2024
I am a foreigner. If I want to closure my personal account, what documents do I need?
March 2024
I was having an ok day running errands. I left this bank feeling awesome. Seema has got to be the most genuine and positive person I have ever met. Everyone from the minute I walked in and left, just amazing!!! Opened a new account today. I trust them and know my money is safe! Thank you Citibank
