-
December 2023 by Rebecca T.
I've been going here for the past year and was shocked to see how much they increased the price in the past month. Dresses (with significant stains or wear) are $10, simple t shirts are around $5, blouses are $6-8, jackets range from $12 to $40. It does carry a good variety, but GW receives these for free as donations, so I don't understand the significant price increase in such a short period of time. I'll still shop there, but will be more mindful of what I spend my money on
-
October 2023 by Bharti K.
Great spot to drop off your donations. They are off of highway, which makes it easy to access store. And they have nice bins to drop off your stuff, making it easy to categorize and drop off the items. Staff is nice and attentive. Parking is ample but the plaza gets busy during peak hours as there are a lot of businesses nearby.
-
October 2023 by Shikha H.
Great donation center with helpful customer service. Have been visiting this location since couple of years to donate stuff and recommend it. If you are looking to donate then their donation times are different from the store time. The donation closes at 5pm so that is one thing to note. The donation area is outside the main store so look for it to the left of the store entrance.
-
October 2023 by Dona D.
I love this store! I look for items unique and in my price range and always find it and more. Personnel always helpful and friendly! 5 Stars!!!
-
July 2023 by Anny O.
This goodwill is probably the worst one I've been to. Even though they have a lot of stuff, there's nothing good. No nice brands, just target hm forever. I came twice hoping I would find something but walked out empty handed
-
July 2023 by Sophia
I’ve donated a lot of things to Goodwill over the years. Today, I was in my car for not even 1 minute after dropping some items off when the employee handling the donations rushed me out of my parking spot. They told me to “hurry up” as I was trying to start my car. This isn’t how you treat someone after they have generously donated items to this facility.
-
July 2023 by Sophia Chao
I’ve donated a lot of things to Goodwill over the years. Today, I was in my car for not even 1 minute after dropping some items off when the employee handling the donations rushed me out of my parking spot. They told me to “hurry up” as I was trying to start my car. This isn’t how you treat someone after they have generously donated items to this facility.
-
July 2023 by Syed A Bilgrami
Last Saturday afternoon, on July 9th, I visited the Goodwill store in search of a bookshelf. To my surprise, they charged an audacious $64 for a used bookshelf that didn't even have a price tag. My friend and I had to carry it by ourselves to the cashier, only to be informed of this exorbitant price. When I inquired about the high price, the person behind the counter said that was the price and didn't show any willingness to reconsider.When I asked to speak to the manager, the young teller responded very rudely, claiming to be the manager himself and insisting that the $64 price tag was non-negotiable. While he may indeed be the manager, in America, when we escalate an issue to the manager, we don't expect such discourteous behavior. It's disheartening to see that such American values were not displayed, and the employee failed to recognize that Goodwill stores are meant to offer discounted prices for used items. I must say, I am deeply disappointed with this experience.In comparison to other Goodwill stores, the Goodwill store at Milpitas falls short in terms of the quality and availability of inventory and products. This could be attributed to the lack of nearby competition.Thank you for considering my feedback.Best regards,Syed Bilgrami
-
July 2023 by Kama Loo
Instantly slammed in the nose with BO the second I walked in. It was so unpleasant that I turned around and walked right back out.
-
April 2023 by M. M.
While I like shopping at Goodwill, the music they play in every store I've been to is so annoying. I end up leaving earlier than I'd like because of it. Drive home with a headache as well. Can you please stop catering to a certain age group and understand that you have people of all ages visit your stores? Thanks!
-
March 2023 by Madison Holmes (Princess)
This place is a bombshell I mean really don’t get me started with fashion because i will wear them all to red carpet I’m not kidding I’m more fashionable than Pc is don’t tell I said that because she will be jealous.
-
January 2023 by Sylvia H.
Workers that collect donations are not friendly at all. I don't think I'll will donate at this location again.
-
January 2023 by Joseph A.
If you search through each and every one of their shelves and racks, you can find some pretty good deals, but often times they have their items marked up to ridiculous prices. I'd suggest only shopping here on days that they have markdowns for specific sales tag colors. This is really the only way to guarantee that you are getting a fair price for second hand items.
-
December 2022 by Kakashimoto99
Pricing here as are many other Goodwills in the Bay Area post-pandemic are horrendously inflated. They might as well scratch the Goodwill brand and call it Steal From The Poor.
-
November 2022 by Diane Berania
The Goodwill here in Milpitas has a need for volunteers all year around. If you want to assist them and give some of your time then ask the manager Shirley Castillo what days/times are available.I personally have volunteered at this location in 2021 and I found it to be very rewarding. You also have the option of donating monetarily and your dollars help support the HOMELESS. You can make a difference in their lives.
