Goodwill of Silicon Valley is a long-standing organization that transforms lives through the power of work. It is a shop with plenty of value and treasure, stocked everyday with new items. Customers find it a great spot to drop off all types of donations, with nice bins that make it easy to categorize items. The donation center is separate, with helpful and attentive staff, though its hours differ from the store. The store itself is noted for being clean and organized, with a good variety and better selection than some other locations. Shoppers report finding good quality items, including shoes that are almost new. Personnel are described as helpful and friendly. However, some customers express concern over significant recent price increases on items like dresses, t-shirts, blouses, and jackets, noting that many items show wear. Despite pricing concerns, many love the store for finding unique items in their price range. Parking is ample, though the plaza gets busy during peak hours.