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September 2025 by Zingy Study
The meat counter staff are polite.
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September 2025 by Ivan Baradi
I usually go to Hot Topic since they sell very popular brands from anime, music, etc.
Although that they have vast varieties of items, they don’t have everything in the store since their locations are usually smaller. You have to purchase from online if you want to look for specific items that you want to get. I think that they only sell items in-store that trend the most.
They display shirts usually at the walls, but some don’t align with what’s at the rack. You have to ask the staff to see where they’re at. The good news is that they usually run a 30% discount for something. Not sure what it is though, but they usually promote that everytime I go to one of their locations.
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October 2024 by Lorenzo Bejarano
Workers attitude was great.Super nice when I asked questions and was very respectful for sure would comeback again.
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September 2024 by Mark B Smith
Friendly service.
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June 2024 by Daniel Parvin
Marcos was very helpful, and the store overall had a great variety of stuff like studded belts and these cool black pants.
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December 2023 by D K.
It's 8:30p 12.5.23 at the two employees working provided the kindest customer service I've ever received. literally wanted me to tear up from how nice they were - and this hour? Wow. The female employee also helped me on the phone before I drove over and she was so upbeat, welcoming, kind and informative. What a gem. Thank you, I will be back
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October 2023 by Meghan Geer
Sisi and miles are really friendly and they helped me feel safe when a creepy dude followed me in the store. They gave me a coupon and offered to walk me out/call security bc he was still there when I was trying to leave. They’re awesome!
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October 2023 by Esther Garcia
I'll tell you, on my own I wouldn't buy a t-shirt for more than 20 dollars and well, the taste is very expensive, no thanks.
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October 2023 by Monica Salas
Alot of Halloween things
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July 2023 by Melissa A.
I've been to a lot of Hot Topics in my life but this one is the best I've been to, customer service-wise. Specifically, Serenity and Dean were extremely friendly and helpful in telling me about deals and helping to find what I was looking for. Great job, Hot Topic Milpitas.
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May 2023 by Rimeru P.
Do they really have to make the customers feel uncomfortable by standing/following you in every section of the store you walk to? I can't shop with workers staring into the aisle I'm trying to browse with my partner. It's super obvious because they just pop right into the aisle and not do anything. And by the way, I won't buy anything if you're going to keep staring thinking I'm some sort of shoplifter. LET CUSTOMERS SHOP AND LEAVE THEM TO BROWSE. Even after you buy stuff their workers will follow you thinking you're going to steal. They also don't ask if you need help or anything, so they already have an idea of who might steal. That's why you get the silent treatment, AND you get your very own personal worker that stares and follows you while you shop! Great customer service for their "luxury" hot topic items.
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March 2023 by Harris A.
I drove to this store because it had a shirt I wanted, but I wanted to try it on and see how it fits. I come to the store the service is good and they have the shirts, but it's so disappointing they didn't have a fitting room available. The whole reason I drove further was to be able to try the shirt on... I would've just ordered online if I knew I wasn't going to be able to see how it fits. I kind of eyeballed it and went with a size but I don't like the fit.. I'm probably going to end up returning it and don't want to take a chance on another size and end up returning it again. Kind of disappointing..
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October 2022 by Ganesh Maharaj
Very knowledgeable and they have good deals and collections..
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September 2022 by •
This place is like any other Hot Topic, however, the staff members are kinder than any I've seen. They're always open to helping you, and will greet you with a smile when you first walk in. Though the items are quite overpriced, it's a good place to visit once in a while.
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September 2022 by Joseph A.
This location will always be a favorite of mine even though they aren't the largest around or have the greatest selection of items. The employees here are always friendly and willing to assist and will take the time to help you find specific items. I like to come here for Hot Topic exclusives but the clearance section is actually pretty decent considering that it's just one small area of the store.
