Sisi and miles are really friendly and they helped me feel safe when a creepy dude followed me in the store. They gave me a coupon and offered to walk me out/call security bc he was still there when I was trying to leave. They’re awesome!
July 2023
I've been to a lot of Hot Topics in my life but this one is the best I've been to, customer service-wise. Specifically, Serenity and Dean were extremely friendly and helpful in telling me about deals and helping to find what I was looking for. Great job, Hot Topic Milpitas.
September 2022
This place is like any other Hot Topic, however, the staff members are kinder than any I've seen. They're always open to helping you, and will greet you with a smile when you first walk in. Though the items are quite overpriced, it's a good place to visit once in a while.
