Kate Spade Outlet at Great Mall offers a bright, spacious, and well-organized shopping environment that feels more like a boutique than an outlet. Customers appreciate the pleasant atmosphere and enjoy browsing a wide selection of handbags, wallets, shoes, and accessories, all reflecting the brand's modern sophistication and chic style. The store provides a luxury retail experience, with attentive staff dedicated to helping shoppers find the perfect items and offering personalized styling and advice. Customers frequently highlight the exceptional customer service, mentioning staff members who go above and beyond to assist, share ideas, and make shoppers feel welcome and comfortable. One staff member, in particular, is praised for her helpfulness and friendliness, making the shopping trip memorable. However, some customers noted that in-store pickup service can be slow, with delays in processing orders. Overall, visitors recommend the store for its quality products, friendly atmosphere, and attentive service, making it a great place to find stylish accessories and gifts. Located at 258 Great Mall Drive, Milpitas, CA, the store continues to be a popular destination for those seeking a blend of luxury and convenience.
Very friendly staff and price is reasonable with discount. They help us to pick a good color for the bags.
August 2025
i really loved the service here i don’t remember the ladies name but she looks philipino and very young she had great customer service and aproach and she was just really considerate i always look foward to seeing her when i go to kate spade
February 2025
This is an outlet store inside Great Mall. The store is brightly lighted, very spacious, nicely arranged and it doesn’t feel like an outlet at all. It was a pleasant shopping experience.
