Quest Diagnostics in Milpitas Town Center offers routine lab tests, blood and urine testing, drug screens, and pediatric services. COVID-19 antibody testing is available by appointment with specific guidelines. The location features efficient processes, including online appointment scheduling, mobile check-in, and text sign-in, which can lead to short wait times. Many customers report a smooth, fast, and painless experience with skilled technicians. While some repeat customers note frustration with repeated identity and insurance checks, others highlight that having credentials ready helps access records faster. Overall, experiences at this location are frequently described as very good, efficient, and a positive surprise compared to expectations.
My phlebotomist, Marilyn (might be spelled a different way) was extremely nice, welcoming, comforting and did an amazing job! Her taking my blood didn’t hurt at all and she was very sweet!
June 2024
After finishing blood test, I went home. But half an hour later, the phlebotomist called me to come back to get one more test which she forgot to do. I am not happy about that.
June 2024
I don't have to fill out the paperwork manually, the phlebotomy technician filled out for me on the computer. I didn't have to wait too long even I came a little late for my appointment.
