Apple Mission Viejo is a popular Apple Store that offers excellent customer service and support. The staff, including employees like Eugene, Derek, Tyler, Courtney, Jason, Brian, and Justin, are consistently praised for their friendly, helpful, and accommodating attitudes. Customers have reported positive experiences, such as feeling like a "family member" due to the staff's warm and welcoming demeanor. The employees have gone above and beyond to assist customers, whether it's matching prices, quickly resolving issues, or providing detailed information about products. Despite the store's popularity, some customers have mentioned experiencing long wait times. However, the staff's willingness to find solutions, such as directing customers to nearby stores, has been appreciated. Overall, Apple Mission Viejo is known for its exceptional customer service and knowledgeable employees who strive to make the shopping experience enjoyable and efficient for all visitors.
Great helpful staff Sam helped us out and we got the new appel watch UG3
September 2025
Apple will recycle old laptops. I had a few that they took. This store was not crowded and the employees were amazing
August 2025
Friendly staff, painfully long wait times.
Wanted to buy a MacBook Pro, was told I had several people in front of me. I went online and saw that Best Buy (about 2 miles away) had what I wanted, new and discounted.
