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“FIVE ⭐️⭐️⭐️⭐️⭐️stars all the way. Thank you, thank you thank you. Yaren Estrada one of the specialist help me with my preapproval paperwork pushing the loan through to purchase my BMW SUV X5. Quick to respond very friendly in person and very happy with Schools First. the low interest rate, the terms of my agreement.
Thanks again.
Sincerely. Kevin W. Smith.
Southern California Realtor.”
“I had the absolute best experience at SchoolsFirst today, all thanks to Corey! I took my son in to get his very first debit card, and Corey was incredibly helpful. He patiently showed my son exactly which app to download and how to set up his new card on Apple Pay.
Cory is by far the best representative we have ever worked with at the Mission Viejo branch. His assistance made what could have been a confusing process incredibly smooth and easy for my son. We truly appreciate his excellent service!”
“Have to say this bank still has the best interests for their customers. They consistently meet my expectations and most recently have helped me with a business loan. Can't say enough thanks to this business for knowing their people and working a deal that I am happy with. I feel that I will be a lifetime client if this continues. Started here when I was 20 so far so good.”
“Shenika was a really great help, straightforward service and she was very friendly and funny and good to chat with for a minute. Other employees i have met with before are likewise very friendly and helpful. Only problem is the phone system, the automated calls. It would be so much more convienent if a member of the bank were able to answer phone calls. Thank you,Praise the Lord Jesus Christ for another day of helpful friendly interactions and productivity.”
“Great customer service, nicely remodeled BUT not one piece of art that says it’s a Wells Fargo. My dad worked at Wells Fargo in San Francisco in marketing for over 25 years. Needs something that reflects its history. It could be any bank or business for that matter.”
“Very nice Nave Fed location. I came in today Monday around 9:20 am to open up an account with them, unfortunately I was not able to, but regardless, the staff was very welcoming, helpful, and kind.ATM located up front. Good amount of parking.Only complaint that I would have, is the Navy Fed website in general (Nothing to do with this location in particular). It wasn't very responsive, I tried it on an iPhone, laptop, desktop, also used chrome and safari.”
“I just want to take a moment to thank my amazing bank. I had a horrible day today. I stopped by a branch to request a replacement for my checks because the perforation was faulty, making it difficult to tear them properly. I was upset when a teller told me I needed to visit the branch where I originally ordered the checks to find a solution. My bank has always come through for me, so this time, I felt particularly let down.
However, just five minutes later, I received a call from the same teller, letting me know he had spoken to his supervisor and they would replace my checks at no cost. This kind gesture truly made my day. I couldn't be happier. Thank you so much, Chase.”
“I visited Chase bank on Marguerite Pkwy, Mission Viejo on Dec 18, 2023. The bank officer called Jacob is very professional, helpful and very kind to the customer. It is a very pleasant visit. Thank you Jacob. Best Regards.”
“did mortgage refinance thru Charles Schwab. They got us 0.25% lower rate than normal. Quicken actually does the refiance.. Quicken closed in 3 weeks at 4.0% fixed. We fired prior brokers who tried to hit us with additional $2k in fees at closing and had us at higher rate.”
“I had great help today from the management .Helped me with some online banking. Even though it was a saturday and close to closing. She was very kind and patient.Thank you Sara..M.V. off Oso”
“I love the small office and find everyone very friendly and helpful. In this day and age we are all too impatient but I've learned to be nice and I've never had any problems using that approach! Grest bank!”
“We had an appointment with Travis Poteet to fix our big problem with our business account.He was very helpful and he fixed our problem.Wells fargo is very lucky that he has as part of it's team.Thank you so much Travis.”
“Braden went out of his way to give my sister and I quality service. He is honest, helpful, and very knowledgeable. This branch is one of my favorites and I am always helped by one of the friendly staff members. I have been a long time member for the past 8 years through Chase. At this location the employees care and there is consistency within the service I receive.”
“Great customer service , every one I interacted with at this branch were very helpful and patient with me. Leda , Arifa and another kind lady at the front counter, were all very kind! Definitely recommend this branch and Bank of America in general ! Thank you BOFA”
“Great experience at this location, teller was super nice and actually expedited my account change process. He directed me to Jake who is a banker there. Jake was awesome, he identified the issue and promptly proceeded to fix the issue. I was in and out within 20min headache free. Wonderful team and experience! Thank uou Chase team!”
“Stopped by for an appointment with Monica today to handle some address change and account issues, and she was quite professional as well as efficient. I appreciate the quality customer service and professionalism.”
“The staff here is helpful and polite, the manager Rachel supports all her staff in the best way, running behind them asking if they need anything during a rush- her and this team are amazing I will never bank anywhere else!!”
“I go to the Vista U.S. Bank Branch. Throughout the Union Bank merger, the exceptional staff dealt with long lines of customers adapting to the change, asking questions, etc. The vibe inside was always positive and each teller, and manager I dealt with were friendly, knowledgeable, and kind. The outside ATM never works on weekends. Whenever i needed to get cash it was out of service- not cool! I gave this bank 5 Stars because of the people who work for the Vista U.S. Bank Branch! They genuinely care about each customer as if we were family- regardless of the stresses of the day! Thank you U.S. Bank employees, you're the best!”
“Seriously the only Bank of America around that's worth going to. The staff here is heads and tails above other locations in the area. The bank manager must be doing a good job. Thank you for no hassles.”
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“Great company. Has a strong focus on customer service and provides a good commercial lending product for business. The bank is based out of Raleigh, NC. It is publicly traded, but the majority of the shares are owned by the Holding family; Frank holding and his sister, Hope who also run the bank. Orange County has 4 locations; Newport Beach, Irvine, RSM and my favorite, Mission Viejo. If you ever stop by the Mission office, the service manager Linda is a sweetheart who knows her clients on a first name basis and is known to freely give out hugs.”