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“I accidentally got my dates mixed up and arrived for an appointment I had for Friday, on Thursday. I arrived and the girl at the front desk greeted me kindly and asked Arezoo that I had an appointment with the next day if she had time to see me. She had 30 mins before her next appointment and warned me that it may not be enough time to open a bank account, but to my pleasant surprise, she was able to!!! It literally took over an hour to open up my last bank account so I was very impressed. Arezoo was professional, efficient, knowledgeable, nice, and extremely helpful. She says she follows up with her clients to make sure things are going well! I've NEVER had a banker tell me that before. Highly recommend!”
“The staff at this location is excellent. I walked in without an appointment for a wire transfer and was impressed by how accommodating they were, even while managing other customers. Their professionalism and willingness to help made a positive impression. I’ll be sure to schedule an appointment next time, but it was reassuring to see how attentive and committed the staff is to serving their customers. Specifically Alex was very helpful.”
“First time visiting this branch and I had my appointment with Azadeh Mokhtari to update my account. I had such a great experience and I really appreciate for your hard work”
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“The employees at this branch are so friendly and always remember us by name. They've been super patient with helping my kids learn and understand how bank accounts work. Thank you!”