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“I would have given a way lower rating if it wasn’t for Ken who went above and beyond to rectify the situation. Work was estimated to be one week and it took over 2 1/2 weeks. You might want to look at productivity on the back end. Ken did everything he could to make it right in the end. Greatly appreciated!! Thank you Ken!!!!”
“My experience with this location has always been great. We’ve rented a few cars and every time the woman who helps us goes above and beyond to make sure were happy with our rentals.”
“Great service. The gentleman was very helpful and friendly. My needs for the rental changed but he was very accommodating and made the changes I needed. I will definately do business here in the future.”
“I have been going to this location for years and I always receive the best service! The cars are always clean and the owner always remembers me and the transaction process is fast! I have other car rentals closer to my residence but I make the extra effort to go to this location. You have a customer for life!”
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“Your agents at this Enterprise mission viejo Fabricante location were very friendly and accomidating ...from the monent i called and walked up till when I returned the car the agent was super welcoming friendly and accomidating they worked hard to proccess mine and others get on the road timing vehicle was very clean..I was showed the way to use ie ac etc.”