Lovesac offers a wide range of comfortable, durable, and adaptable furniture designed to enhance home living. Their Sacs and Sactionals are specially made to be washable, changeable, and guaranteed to last a lifetime, allowing customers to invest, expand, and customize their furniture over time without contributing to landfill waste. The company emphasizes total comfort, featuring innovative products like the StealthTech Sound + Charge system, which provides immersive 4D sound by seamlessly embedding speakers and a subwoofer inside Sactionals. Customers frequently praise the friendly and helpful staff, highlighting a no-pressure, service-oriented retail experience. At the Lovesac store in Mission Viejo, staff members like Jessica, Kira, and Michael are recognized for their professionalism, patience, and willingness to spend time explaining options, configurations, and savings opportunities. Many appreciate the attention to individual needs, such as designing couches suitable for families, pet owners, and those with specific space requirements. The overall experience from inquiry to delivery and setup is described as excellent, with quick, responsive support after purchase. Lovesac’s focus on quality, customization, and customer care makes it a popular choice for those seeking comfortable, long-lasting furniture that can evolve with their lifestyle.
Jessica at The Shops of Mission Viejo was very helpful. The entire team was available to answer my questions about everything.
February 2024
Jessica was professional, knowledgeable and just a nice person. She knew our needs as parents, pet owners and thoughtful designed a couch shape that worked for us.Keep it up Jessica!
February 2024
Excellent experience, from inquiry, development of needed product, purchase, delivery and set-up. Support after delivery was quick, responsive and customer oriented. Highly recommended!
