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February 2024 by Karen D.
Seriously, I bought a tux online(jacket and pants} and when it arrived there was only the jacket. They said it was a confirmed delivery and that they would not credit or corrcect the problem. I guess my husband has to go to a black tie affair with no pants!! Their call center must be in the Phillipines as I could not understand anything. Nothing against Phillipinos(I have an in-law], but seriously, hire people we can understand.
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February 2024 by Christine B.
Not 1 person asked me if I needed assistance with trying on shoes . I circled around about 3 times. I was there looking around and it was very sad how customer service was zero. There were 2 salespeople by the sunglass case who were chatting away for 20 minutes though. I left and did buy what I came for.
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February 2024 by Valkyrie
Visited Lens Crafters in Macy's Woman's store in Mission Viejo Mall. Amazing employees
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February 2024 by Gregory Johnson
Macy's is great. Long live Macy's.
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February 2024 by helia
Not good
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January 2024 by Arzu Dogan
Not old Macys,
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January 2024 by Nicole Blair
Good prices
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January 2024 by debbie robinson
Nice selection of women's coats. Great shoe department! Nice clothes.
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January 2024 by Jack T
Traditional department store with lots of items.
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January 2024 by Debbie Manriquez
Good selection of women's shoes. Friendly customer service. Nice fragrance selection.
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January 2024 by Blake Donner
We had a great experience with Nancy in the furniture department. She went above and beyond to make sure we were taken care of and happy. We had a small glitch about the mattress we had originally ordered, and needed to re order. Nancy responded to us while on her vacation time and reassured us and set things up perfectly to be handled when she got back. They were handled and with a great result. She has been a great help and communicator. We would be happy to recommend Macy's and Nancy for future business.
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January 2024 by jonah kai
Absolutely horrible customer service went to try out colognes and didn’t even acknowledge us even though the worker stared and saw us I will not be returning to this location due to the horrible customer service
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January 2024 by Shukri Alwakeel
The best place to buy clothes
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January 2024 by ashley hirchag
It was okay
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January 2024 by Mike Radford
Great experience ?