Victra, a Verizon Authorized Retailer in Mission Viejo, CA, is known for providing outstanding service and a positive experience. The store features friendly and knowledgeable staff who help customers find the right devices, plans, and accessories. Customers appreciate the helpfulness of team members like Luis, Chris, Adam, and Jorge, who assist with upgrades, transfers, and plan recommendations. The staff are respectful, patient, and willing to answer questions, ensuring customers feel valued and well-informed. Overall, Victra aims to connect technology to life in a trustworthy, fun, and profitable way, making each visit a satisfying experience for those seeking wireless devices and services.
Rude, unprofessional & not helpful. Acted like he hated his job! Please tell him to quit then. 5/3/22. April. 5:30p.m.
August 2026
I went there today to pick up my dad's new Galaxy Fold 8 and Ashley helped us from start to finish. For the entire two hours that the process took, she never left our side, was patient, answered all of my questions and made sure we were satisfied. Thank you Ashley for your wonderful level of service!
August 2026
Ines was the best! Honestly best saleswoman I’ve ever met ! She’s so sharp and personable :) she was amazing ! Thank you
