“My dad and I came in looking to purchase my first watch and had the best experience. Sean, who guided us throughout the process, was extremely professional, helpful, patient, and impressively knowledgeable. We spent about an hour looking through watches, trying them on, and discussing them. Throughout the entire process, Sean was happy to help and demonstrated a genuine commitment to helping us make the right decision. We never once felt rushed or pressured. Overall, our customer experience was overwhelmingly positive, and we walked out feeling extremely satisfied and thrilled with our purchase. Moreover, all other staff members we encountered were just amazing and welcoming. If you are looking to buy a watch, I would recommend this place without hesitation. The level of service and attention sets it apart from any other place I have been to.”
“Been at the same location for almost 24 yrs and it must be a good reason for that. They do the job correct the very first time. Perfection and creativity it's the secret. Very well done in custom designs, jewelry repairs, watch repairs and watch restoration.”
“I stopped by with my 2 year old son. I am trying to get him started on collecting coins. I didn’t catch the name, but one of the employees grabbed a bunch of coins and gave them to us. I don’t think they were incredibly valuable, but the gesture was incredibly kind. Thank you!!!”
“Just picked up my wedding band from Nuggets & Carats. I was surprised by the price vs. large faceless stores. Great Value! Also, the customer service is epic. I felt like a family member more than a customer. Thanks for making my special day that much more special.”
“I can’t say enough great things about Eddie, the owner of Watch Works. He has become my go-to expert for all things timepieces and jewelry. From my Rolex to Cartier, Movado, Chanel, and Seiko watches, Eddie has handled every repair and service with the utmost precision, care, and professionalism.
Not only does he have an incredible eye for detail, but his knowledge of high-end and luxury watches is second to none. Whether it’s a simple battery replacement or a complex internal repair, Eddie treats each piece as if it were his own.
Beyond watches, Eddie has also repaired several pieces of my jewelry — each time bringing them back to life better than I could have imagined. His workmanship is top-tier, and his honesty and integrity make working with him an absolute pleasure.
If you’re looking for someone you can trust with your most valuable and sentimental items, look no further. Eddie at Watch Works is the real deal — a true artisan with a passion for excellence. Highly, highly recommend!”
10AM - 8PM
27000 Crown Valley Pkwy, Mission Viejo
Watches
“Faye is amazing! I went in to get jewelry for my upcoming wedding. She gave me her honest opinions and spent so much time making sure I was comfortable with my decisions. I highly recommend going here.”
“Great, professional service! Quick turnaround time, honest work, and very fair pricing. I will absolutely return in the future for any jewelry repair, cleaning, or resizing needs. Highly recommend.”