AutoZone Modesto #5698 in Modesto, CA is a popular retailer for automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have mixed experiences with the service. Some reviews highlight helpful staff who can quickly diagnose issues, such as checking engine lights with their scanner and explaining necessary repairs. However, others report long hold times and rude interactions, leading to frustrations with customer service. While some find the store to be a reliable place for car parts, others have encountered inconsistency in staff professionalism. Despite the mixed reviews, many appreciate the efforts of the employees who assist in finding the right parts. Overall, AutoZone Modesto is recognized for its variety of automotive products, but customer service experiences can vary.
I would like to say thank you to Joel Mendoza for helping my mom and I not only fix our issue with our battery but was kind enough to help us install the new one. He was professional, patient, had a great attitude and gave us the best customer service!
February 2026
Joel is an AMAZING Auto Zone Manager! He willingly took the time to help me change my battery on my car and when I offered him a tip he declined. I am thankful for him. He truly helped in a time of need!! We need more people like him in today’s society and times!!
January 2026
Thank you so much ! To the great Employees Sebastian & Esai and Mgr. Brianda they are so knowledgeable very helpful and spoke to me in good faith, thank you so much greatly appreciate them awesome team !!!! They put me in the Zone #GREATTEAMWORK100
