Enterprise Truck Rental

Truck Rental, Car Rental
Hours: Enterprise Truck Rental provides vehicle rentals with experiences of both significant challenges and excellent customer service. Customers report instances of operational difficulties, including being provided only one key which led to a costly and late-night locksmith call, and a subsequent truck breakdown where roadside assistance was initially unhelpful. However, the business is also highlighted for its great customer service that meets or exceeds expectations. Specific staff members are noted for being wonderful, very apologetic, fair, and professional, turning a bad situation into a pleasant experience. Employees are commended for assisting helpfully, explaining everything clearly even for first-time renters, and patiently offering solutions during stressful situations. They help customers get the best deal and the vehicle they need, even at the last minute or when reservations are problematic. While some experiences involve frustration with services like roadside assistance, the compassionate and professional service from dedicated staff ensures customers feel supported and not blamed for problems, leading many to state they would definitely rent from Enterprise again.

• 1.29 miles

  

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1. Modesto, California