Golden 1 Credit Union, founded in 1933, is highly regarded for its commitment to putting people over profit, earning a spot among the top three credit unions or banks in the U.S. according to a 2021 survey. With 70 branches and 30,000 fee-free ATMs nationwide, it offers convenient access to financial services. Customers appreciate the friendly and helpful staff, noting specific employees like Michael, Lupe, and Carmen for their exceptional service. Many reviews highlight the overall positive experiences at the credit union, describing it as the most helpful financial institution they have encountered. However, some customers have expressed frustration with the answering machine system, feeling it poses challenges in accessing customer service. Despite this, the general sentiment is that Golden 1 provides excellent service and support, making it a trusted choice for many Californians.
I like the Service of this Bank special and nice lady her name is Zoey I like here and she is so sweet her customer service is the best
April 2026
my experience was great, this process was quick and smooth with the help of Harnit as i went in nervous not knowing what to expect, she guided me and explained the process to me. was in and out within 15-20 minutes
March 2026
New customer who has questions but they only had a few workers and lots of people waiting in line and the waiting area. Need more people working.
