Umpqua Bank provides financial solutions for individuals, businesses, and communities with a focus on personalized service. The bank treats customers like people, not numbers, ensuring that their needs and goals are met. Reviews highlight the efficient and professional staff, with one customer noting over 30 years of trouble-free banking. New customers appreciate the friendly atmosphere and great customer service in a cozy environment. Umpqua Bank also excels in security, as demonstrated when a customer experienced a hacking incident. The dedicated fraud department and attentive staff promptly resolved the issue, restoring confidence in the bank. Overall, Umpqua Bank combines the expertise of a national institution with the care of a community bank, making it a trusted choice for safe and reliable banking.
Very efficient and professional staff I have been banking with Umpqua for over 30 years and have had no problems what do ever. Moved from Oregon to Modesto and so happy there is an office here.
November 2024
I just opened my account and was amazed at the friendly people and great customer service. I love the fact that it's a cozy space. I'm looking forward to many years with this bank!
December 2014
Excellent service and they even have there own brand of coffee!
