Excellent customer service from the lady with straight blonde hair. She helped me open a new checking account today and her customer service was exceptional. Ignore the bad reviews on here, they are likely from customers taking their issues out on her and expecting her to act like a robot while being treated rudely.
November 2025
Their staff is very friendly and helpful; I highly recommend them. I've been cashing my checks there for years, and the entire staff is always very pleasant.
October 2025
Everyone at US Bank on McHenry is professional, respectful and so very nice! I highly recommend this branch.
