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January 2024 by Matthew Sai
Twice in a row I’ve been treated like I’m trash for wanting to deposit a large check. I have my ID, my bank account info and I’ve been a member for 9 years and still they ask me 50 questions about why I’m depositing a check. At this point I need to charge them fees for wasting my time. What ever happened to loyalty to your long term clients?
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December 2023 by Technycal Kaos
What is wrong with the phone I've been calling to transfer rent to landlord and it either beep like it's busy or just hangs up been trying for last hour and a half.
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September 2023 by Hate me or Love me
Worst bank location ever no real tellers gotta wait to connect to people only 2 windows so the wait is horrible, worst mistake valley first, u must hate your customers
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August 2023 by Marie Acuna
It feels like family there in Modesto branch off Sisk Everone so welcoming and very nice! Especially the Manager ?
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August 2023 by Yohey C.
This locations ATM machine is down majority of the year it seems. You get bombarded with questions and staff just to pull out cash when you go inside. It would be nice if the ATM worked for outside of business hours or for quick usage and not standing in line. Highly inefficient.
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April 2023 by Andrew Toler
Do not use this credit union if financing a car from a 3rd party. My experience was a nightmare. I went to a different credit union. Found a better rate and the process was much smoother.
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October 2022 by Melissa Conroy
Every time we try to use our bank card out of town, we are denied. And when we try to call to get help we can never get through to anyone in our time of need. This is not a great credit union to use. Highly recommend any other banking institution.
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October 2022 by Isabel Zarate
First time with valley first ,we had a great experience here from the first phone call and conversations we had with assistant branch manager Marco partida at Turlock ca branch bank ,was very helpful to open us an account! we are grateful and appreciate the all the time they took to help and everything they have done going above and beyond for us we thank you Marco Partida and Michelle Tim’s ?for your time and effort !! ?
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September 2022 by dakota wolf
Terrible service, how much time is wasted for the tellers to hide and use machines to interact? No other bank I have been to does this. The worst part is the ATM is always broken or out of money. Don't waste your time going here.
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September 2022 by Mimi P.
There customer service is always great I love when I enter a business and I'm simply greeted with a smile and hello that goes along way .I will continue to give them my business
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September 2022 by Marce R.
There customer service is always great I love when I enter a business and I'm simply greeted with a smile and hello that goes along way .I will continue to give them my business
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July 2022 by Dominic T.
Horrible service every time I've gone in it's too busy to use one of their skocal called machines. No longer a bank do you want to talk to a computer I'm OK with moving up at times but there's only two and you can never use them because Amazon for half an hour.
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April 2022 by Cierra Scott
The worst bank ever!!! Horrible customer service!! They locked my card for no reason and gave me the wrong account information and the representative was so rude go to golden 1 instead
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December 2021 by Deana Doyle
Always have issues with the ATM not accepting my cash deposits.
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October 2021 by monisha singh
Denis the branch manger has a bad attitude and doesn’t know what good customer services and watch out for ullesses the guy at the podium listen in to your conversation and stares at you rudely glad i don’t bank here! i would never recommend this place to anyone. also the branch manager be flashing people with pulling her shirt up and showing her stomach. VERY UNPROFESSIONAL AND DISGUSTING BRANCH.
