Valley First Credit Union is appreciated for its friendly customer service and helpful staff. Customers often mention being greeted with a smile and receiving assistance that goes above and beyond, especially from staff members like the assistant branch manager. The branch in Turlock, CA, received positive feedback for making the account opening process smooth and welcoming. However, some customers experience technical issues, such as difficulty reaching the branch by phone, with calls either being busy or hanging up. Overall, the credit union is valued for its welcoming atmosphere and good service, though there are occasional frustrations with communication.
Their website and app are terrible just to even sign in.
November 2025
Bank was close today for Veterans Day holiday but they had an ATMI was able to transfer money great bank
December 2023
What is wrong with the phone I've been calling to transfer rent to landlord and it either beep like it's busy or just hangs up been trying for last hour and a half.
