Victra, a Verizon Authorized Retailer in Modesto, CA, is known for its helpful and professional staff. Customers praise the store for providing a wide range of wireless devices, including phones, tablets, and accessories, with a focus on connecting technology to life in a trustworthy and enjoyable way. Staff members like Anthony and Pham are highly appreciated for their patience and dedication, spending significant time to assist with activations and technical issues to ensure customers leave satisfied. Caitlyn is recognized for her clear explanations and strong work ethic. Many reviews mention smooth transitions from other providers and the store’s willingness to go the extra mile, even visiting other stores to help customers get the phones they want. Overall, Victra is praised for its excellent customer service, helpful staff, and commitment to making each experience positive and personalized.
