The Xfinity Store in Modesto provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or handle equipment there. Reviews describe a nice, well-kept store with friendly and knowledgeable staff who are patient and helpful. Some customers report seamless and enjoyable experiences, saving money and getting fast, reliable service. They recommend the store for switching from providers like AT&T. However, experiences can be hit or miss. A noted downside is that the store does not communicate with the online or call center services, sometimes charging for its own errors and providing excuses instead of corrections.
I interacted with about four different staff members, and all were very friendly and helpful. I read one or two bad reviews and was expecting much worse. So glad I was proven wrong! I didn't have to wait very long either.
June 2024
If you are dropping equipment off everything is okay. If, however, you need assistance prepare to wait!
June 2024
I just couldn't handle the horrible technical internet issues with AT&T anymore. Almost a year of shoddy service. Let's see if the switch to Xfinity was a smart move. Here's to hoping.