JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. The store also features a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. The Montclair, CA location offers a wide range of national brands such as Adidas and Levi's, along with private brands like Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers generally find the store to be neat and clean, with friendly and helpful staff. The selection of clothing and accessories is varied, although some customers have noted a lack of diversity in the misses and petite departments. The store is praised for its excellent customer service, with one reviewer highlighting the exceptional assistance received from a sales associate in the men's department.
Great customer service when you can find an employee !👍🤭
November 2025
Additional in-store discounts on top of the sale price used to be automatic. The cashier would scan the barcode on their coupon sheet at the register. No longer. Now, the customer must supply the coupon barcode from their phone app for the cashier to scan. Not as convenient, but I’ll adapt.
October 2025
I love this store everything is organized. I love the clothes