Macy's, established in 1858, is a well-known American department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Besides clothing and shoes, the store also features a variety of housewares, gifts, and furniture in select locations. Customers appreciate Macy's for its clean environment and good service, especially when shopping for cologne, with friendly staff available at customer service. Many find it convenient to order online for pickup, though some have experienced issues with delivery, such as items being sent to incorrect addresses and charges for unreceived products. The store's location in Pomona Valley is notable as the only Macy's in the area, with nearby options at Victoria Gardens and West Covina. Some shoppers have encountered mixed customer service experiences at checkout, noting that while some cashiers are helpful and kind, others may be less attentive or impatient. Additionally, the store includes a Toys R Us outlet inside, which adds to the shopping options. Overall, Macy's offers a variety of products and brands, but customer experiences can vary depending on staff and location.
