Lids is a popular destination in Montclair for those seeking a wide range of hats, including officially licensed gear from MLB, NBA, NFL, NHL, and NCAA. The store offers various styles such as fitted, snapbacks, dad hats, flex fits, and knits from top brands like New Era, Nike, and Adidas. Customers appreciate the huge selection and the opportunity to create custom hats, including designs for teams like the LA Dodgers and New York Yankees. While some shoppers find the prices a bit high, they recommend visiting during sales for better deals. The staff is often described as patient, nice, and helpful, even during busy times. Reviews highlight the great customer service, especially for custom embroidery orders, with many expressing satisfaction with their purchases. However, there are concerns about the store's recent shift towards online exclusive drops, which some customers feel has reduced the variety available in-store. Despite this, Lids remains a go-to spot for regular hats and offers a great selection for those looking to represent their favorite teams. Overall, Lids is recognized for its variety, customer service, and special custom options, making it a favorite among hat enthusiasts.
I called asking about there clear plastic hats I seen on instagram reel were real and the employee said no but I should look on the website. I’ve bought one hat from there before and I still have it n love it
December 2023
I usually do not buy hats here because they are a little pricey for me. However if you are able to catch them when they are having one of their big sales you want to be there! They had a great selection, staff were both patient, nice, and helpful! You can get your hat embroidered for extra . ( slightly pricey and had to... read full comment
March 2023
I needed 7 baseball caps embroidered within a week. Great customer service, lots of options, and was given an awesome discount as well. Thank you Lids, my assistant coaches felt recognized! I will return with all my cap needs and next season.