JD Sports offers a varied selection of shoes and provides generally good customer service, though the experience can vary. The store has a well-organized layout, allowing customers to easily find what they need. Some customers have reported excellent assistance from staff members like Robert and Kimberly, who were attentive and helpful in finding the right sizes and providing gift ideas. However, other customers have encountered less engaged employees more focused on their phones than serving shoppers. Overall, JD Sports is described as a "cool place to shop" with a great shoe collection, though the quality of the customer experience can be hit or miss.
Today I went shopping. Very sad, it's my favorite store but what a disgusting service, only on the cell phone, texting, the two women simply could never help me because they were upset because I interrupted them when they were on the cell phone. They should really pay more attention to the cell phone. client 😞
September 2023
10/10 workers are so help full especially a worker named monica she help me find a new pair of kicks
July 2023
Kimberly was great ! She was on top of giving everyone a great service and helped me pick out some great shoes ! Great customer service makes all the difference when our shopping
