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“Frank was great to work with. I ordered a suit tailored and brought in an old coat that he fixed right up, all while in the process of moving his shop to a new location. I'll stop by eventually and check out the new spot when all setup. Much appreciated,Thanks!”
“Excellent service Joy was very friendly and professional i was asking for different shoes and she was helpful all the time and she finded everything that I ask for. Thanks to joy and thanks to company for always have price service and variety of the products.”
“I had a great experience at the store in Montebello. The staff was friendly, helpful, and really made sure I found exactly what I needed without any pressure.
The store was clean, well organized, and easy to shop in. Everything I was looking for was easy to find, and the employees were quick to answer my questions and offer good recommendations.
Overall, it was a smooth and pleasant visit with great customer service. I would definitely come back again and recommend it to others in the area!”
“Today I had a great shopping experience by my sale rep Mariah she recommended many items and was very knowledgeable I usually hate this location because everyone is so rude and unhelpful I had to ask her what days she works so I can stop by and deal with only her”
“customer service was great waited at another shoe store for 30 minutes just so they could tell me they didn't have my size went to foot locker and went in and out in less than 10 minutes”
“Shoe selection is always great here. Always as the classics here when other shops like Vans doesn't have their own shoes. The clothes is nice and fresh. Staff if friendly and if you ask they will check in the back for a size if they don't have it in the shelfs”
“Champs is the best I could go put three pairs of shoes on layaway and it helps my budget I highly recommend this place to every one man woman child excellent customer service”
“We had such a great experience at Journeys thanks to Genesis! My daughter Tori and I came in to look at the Long Converse shoes, and Genesis went above and beyond to help us. She was incredibly patient, kind, and knowledgeable. She made sure Tori got exactly what she wanted and made the whole process smooth and enjoyable. It turned into a great conversation, and we left feeling so happy with our purchase. Genesis truly made our day — she’s amazing at what she does!”
“This shoe palace store is beautiful! The team on site was extra friendly, helpful, & respectful not just to me as a customer but with each other. This really stood out to me, having been a supervisor in a different industry. The team worked well together & were definitely prepared to handle a busy Black Friday (2025). They looked motivated & happy to be there. Check out this location if u haven’t already. The vibe & atmosphere was awesome! As a consumer I always appreciate getting good service & need to give credit where due. Love to see youngsters with good work ethics.”
“Today I went shopping. Very sad, it's my favorite store but what a disgusting service, only on the cell phone, texting, the two women simply could never help me because they were upset because I interrupted them when they were on the cell phone. They should really pay more attention to the cell phone. client ?”
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“Came here to Vans Montebello yesterday 10/25/25 and I had a great experience! And it's thanks to an amazing worker named Angel! Angel immediately greeted my friend and I when we walked him and gave me the best deals that they have. Helped me pick out great shirts that were on sale. Outstanding customer service. Angel definitely deserves a raise! Thank you so much Angel for all of your help! Definitely coming back!”