Forever 21 offers a wide selection of clothing across various departments, including Women's, Men's, Plus, Active, Kids, Accessories, and Shoes. The store is noted for being clean, modern, and well-organized, with a spacious layout over two floors. Customers appreciate the clothing choices and find great deals on summer clothes. However, experiences with customer service can vary; while some staff members, like fitting room associates, provide friendly assistance, others, particularly cashiers, may lack engagement and courtesy. Overall, Forever 21 is a popular destination for affordable fashion, although customer service improvements could enhance the shopping experience.
Have a discount going on in store and my girl likes this place ?
December 2023
They now charge .10 cents for a bag. Was surprised cause don't know of other retail stores that charge
November 2023
I was very happy with the clothing selection and what I purchased. The fitting room associate was very nice and hyped me up however, the cashiers had really poor customer service. They did not smile or even greet me. They were talking amongst themselves and I even said thank you, after I purchased my items and nothing.
