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1 - 8PM 8AM - 12:30PM
1046 Coast Village Rd, Montecito
Pharmacies
9:30AM - 5:30PM
3605 State St, Santa Barbara
Pharmacies
“This place went above and beyond I had a patient who desperately needed his medicine. We called at 5:15 on a Friday evening. They literally basically stayed open late for us or met me in the parking lot with the prescription this place is is amazing when I pulled up Torrey was waiting outside to handing my prescription. This place is a wonderful place. Thank you thank you thank you.”
“I love San Ysidro pharmacy! They have the best service and are very knowledgeable about prescriptions. They also offer compounded prescriptions that are not available anywhere else.”
“Everyone at federal drug is super helpful and happy you are there. They treat each customer respectfully And they are always accurate on monitoring medications. Also their retail store is full of items which makes them a one stop place. It is local and a true community pharmacy. Highly recommend them.”
1 - 8PM 8AM - 12:30PM
1018 Casitas Pass Rd, Carpinteria
Pharmacies
“The absolute best pharmacy staff I have ever experienced. Always have short lines and just very kind, patient and thorough. Exactly what you hope to receive when dealing with people in customer service.”
8:30AM - 6PM
317 W Pueblo St, Santa Barbara
Pharmacies
“99% of the time, I have had extremely positive experiences. The pharmacists, especially Shiela are knowledgeable, patient and quick. The delivery guys are great. The staff, especially the two customer service ladies who have been there a very long time are personable and professional. I have never seen anyone with such a happy disposition as Ann Marie. For the 1% of the time I haven’t had positive experiences, it involves three newer staff (hired with in the last 2 years) that really need to work on their customer service skills.”
“I had a great experience at this CVS location today. The pharmacy associate, Adriana, was extremely helpful and patient while resolving my insurance issue. Adriana went out of her way for me. Excellent customer service—thank you!”
8:30AM - 6PM
215 Pesetas Ln, Santa Barbara
Pharmacies
8AM - 5PM
51 Hitchcock Way, Santa Barbara
Pharmacies
“Doctors have been great since day 1, for the most part front staff is great it has been on few occasions that we receive substandard quality service. With that said keep in mind that the front staff is not representative of the doctors here.”
2 - 7PM 9AM - 1:30PM
1835 Cliff Dr, Santa Barbara
Pharmacies
“CVS has definitely upgraded the pharmacy experience with improvements to their online app and improved customer service. Wait time has been reduced significantly.
ThankYou CVS, keep up the exceptional service and upgrades.”
1:30 - 9PM 9AM - 1PM
100 W Carrillo St, Santa Barbara
Pharmacies
“I have had all my and our family's Rx's filled at Ralph's for many years. The pharmacists and staff always go the extra mile, answering questions, searching for discounts and the lowest price, orders are filled promptly, they are all friendly and knowledgeable. I can go on, but I will just add that I have witnessed some of the staff calling MD's on behalf of customers who do speak English and advocating on their behalf.”
10AM - 1:30PM 2 - 8PM
1036 Casitas Pass Rd, Carpinteria
Pharmacies
“Excellent Customer Service especially when Rite Aide closed and they now have double the customer to service. The pharmacist are always available to help and explain all medications.”
“Brian, Vicki and Butterfli routinely provide the utmost of care and consideration.
Brian always makes every effort to complete any orders with professionalism and kindness, and greets everyone with a warm smile. Vicki is similarly kind, compassionate; focused, hard working and knowledgable.
Vicki and Brian go above and beyond to ensure that there is adequate stock, take the time to explain insurance coverage and always treat me with respect, compassion, and provide the epitome of customer service.
UPDATE/
On a side note, the employees at this location are consistently overworked and given unattainable quotas; in turn, the customers are subject to very long lines, are kept on hold for longer wait times, and then become belligerent and verbally abusive to this hard working team at this location. I have witnessed countless moments in which a customer is waiting in line behind me, and cursing even before they reach the counter. This air of frustration and anger is the opposite of what a climate should entail; many people are in pain, sick, recovering from surgery. These customers deserve to be permitted to enjoy a calm and friendly, and approachable pharmacy.
I’ve been going to this CVS for over a decade, and the turn-over rate is astounding throughout the store. If CVS cannot treat their staff fairly and with the same level of respect which they insist their staff deliver to customers, Everyone is going to experience the detrimental impacts. I would appreciate a reply from the District Manager and welcome the opportunity to discuss these pertinent issues in further detail.
Here is the so-called “Mission Statement”- a mission that would be attainable and come to fruition Only If there are major changes in management. CVS needs to treat their employees with dignity, appreciation, respect, and recognition for their consistently diligent work ethic and level of care, in an otherwise atrocious working climate.
“CVS Health's mission is to deliver superior and more connected experiences, lower the cost of care, and improve the health and well-being of those they serve. This is achieved through a focus on accessible, affordable, and convenient healthcare solutions, personalized experiences, and a shift towards value-based care. Essentially, CVS aims to be a leader in health solutions by making care simpler, more affordable, and more accessible for everyone. “”
“Super nice, friendly, and helpful! Somewhat slow because it's a small shop but I'd rather have slow and helpful than fast and douchey ??♀️”
7AM - 10PM
1835 Cliff Dr, Santa Barbara
Pharmacies
“Each time I’ve gone into the CVS on Cliff Drive it’s been a great experience. The staff are so friendly and knowledgeable and highly recommend using this particular CVS”
“I need to give a shout out to Kristen the manager for coming through for me on finding an old receipt from last week and sending a copy to me. I needed to file a trip delay claim and lost this one, so that was a very unexpected and happy surprise that she was able to do it. She definitely went above and beyond and was very nice about helping me with my oddball request!”
“This has been my pharmacy for several years, and every time I call or go in, the folks at the pharmacy counter are helpful and pleasant.Having done quite a bit of customer service desk work myself, I know how challenging it can be. I imagine it's more difficult when dealing with customers who are in a bad mood because they're not feeling well themselves or because they're acting as caregivers, which can be so stressful, so kudos to the Carillo CVS pharmacy staff for handling it all so well.”
6AM - 10PM
2973 State St, Santa Barbara
Pharmacies
“Every Tuesday or Wednesday I am at this CVS for personal purchases, and I have never seen that attitude of an employee, he is always very friendly and smiling despite his age, he is definitely my favorite.”
7AM - 10PM
3939 State St, Santa Barbara
Pharmacies
“The staff at this CVS is always friendly and helpful, and the store is always clean and well-stocked. Whenever the checkout line gets too long, they always bring up more cashiers.”
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“Everything is in stock, they have dog treats, and every employee goes above and beyond for everyone who walks in! It’s an outstanding pharmacy- don’t settle! They make it happen, don’t use awful generic manufacturers, and actually answer the telephone!!! Love them! Thanks for all your hard work and dedication to our health.”