This Walgreens Pharmacy is a go-to location for prescriptions for many customers, with some visiting for many years. The service is generally described as solid and quick, with customers often in and out within 5-10 minutes when picking up medication. The pharmacists are noted as very nice and patient, especially with elderly and non-English speaking patients. Customers appreciate the SMS reminders for prescriptions and the convenience of saved payment cards. The store itself is considered decent, offering medicine, photos, sweets, and good deals. However, there are complaints about pharmacy delays, with medications sometimes not ready as promised, leading to frustration over wasted time. The management and staff receive praise for going above and beyond to help and for maintaining great customer service from the manager to the register. The location benefits from free parking and is valued for its proximity. A minor critique is that the line sometimes extends into an aisle.
I get my prescription here. I have everything ready and I'm usually in and out within 5-10 minutes. Solid service as I see them help elderly patients and non English speaking patients patiently. The actual store is decent. Not a fan of of the line goes into an isle though
January 2024
I have been coming to this Walgreens location in Monterey Park for many years. I came buy medicine,photos,sweets and much more. One thing I like is the deals they have pretty good. I always shop different Walgreens in different area.
December 2023
PHARMACY TELLS YOU MEDICATIONS WILL BE READY AT THIS HOUR, YOU COME TO GET THEM AND NOW THEY SAY ..COME TOMORROW ...DO NOT MAKE ME WASTE MY TIME AND GAS.. CALL ME AND TELL ME THAT MEDICATIONS WILL BE READY NEXT DAY... COMMON COURTESY FOR A GREAT CUSTOMER SERVICE. ?