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August 2020
The problem with Bank of America is that they are worthless when there is a problem - even those caused by them. Calling customer service is equivalent to having a discussion with a houseplant. Other than reading out information that is available online, they have no authority to actually fix anything.
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December 2019
Great bank to go to especially the one in Monterey. Never busy and always willing to help.
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May 2014
The personal bankers, Helen & Diana took stellar care of my hubby and I while we were changing around our account information. I had a small snafu with my debit card working thereafter and they again took stellar care of me and got me all fixed up!