{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“As in other branches, of PVB, people are always welcoming and friendly. Personnel are very accommodating and flexible. Their protocol and practices are very professional; I recommend this bank!”
“Emanuel was absolutely wonderful! I came in needing notary services and had no idea that it was complimentary for Chase customers, which was such a pleasant surprise. Emanuel was incredibly kind, friendly, and informative, making the entire process quick and stress-free. I was in and out in about 15 minutes! Since he's the only licensed notary at this branch, it's so convenient knowing exactly who to go to. I'll definitely be using Emanuel for all of my future notary needs. Highly recommend!”
9:30 AM - 4:00 PM
399 ALVARADO STREET , MONTEREY
Banks
“This is my closest branch. Everyone here is very nice. However they seem to always be short on tellers? Typically one working, maybe two if you're lucky. They have updated the ATMs so you can get different denominations of bills, not just $20s which I think is cool. If you need to do business in the branch be prepared to wait, plan ahead.”
“I needed to close and retitle my account and I cannot say enough good things about my banker, Prashid. I am not the most financially literate, and he explained everything very slowly with details in a way that I could understand. Usually, when going into banks, I am very skeptical and always move forward with caution, but I felt super comfortable with him and will continue my journey with Wells Fargo just because of my experience.”
Open 24 hours
1050 Del Monte Center, Monterey
Banks
“marvelous experience, friendly professional service. Walked in and the VP immediately greeted and solved all account requests. Appreciated a great bank experience!”
“I have been with Comerica for over 40 years, when it first opened as Valley National Bank back in the 70's. I have been through each merger and never experienced any problems. The staff from Sue down to her tellers, I have always received 5 star treatment. It's with a sad heart that I am discontinuing my banking relationship with them but I moved out of the Monterey area to Los Banos where they don't have a branch. I can't recommend this bank enough. It gives you a small hometown feeling from the minute you walk into the branch and every one greets you by your first name and if you're are bringing in a fur-baby, they generally know its name and offers it a treat. I am with a bank here in Los Banos which has started out with a 5-star rating. They also greet you by name and make you feel very comfortable.”
“10 stars. Chase is a Big Bank so it struggles to maintain that personal banking feeling that customers desire. One branch that is succeeding is the Alvarado St. branch in Monterey. You'd barely know it was there, as it is dwarfed by the Portola Hotel, and almost blends in with the adjacent parking garage. But don't overlook this strategically placed branch nor the helpful folks who work there. Pricilla and her boss the branch manager helped me out of a sticky situation. There is a genuine quality about these folks I think you will appreciate. I sure did. If you see Pricilla at the tellers window tell her the guy who brought her flowers to thank her for her exemplary customer service says "Hi".”
“marvelous experience, friendly professional service. Walked in and the VP immediately greeted and solved all account requests. Appreciated a great bank experience!”
“Step inside and talk to the wonderful employees of Monterey County Bank, who go above-and-beyond for their customers. I left companies like WF and B of A to bank with caring locals that remember your name and maintain competitive offerings. My family has been customers for 20+ years and never encountered a problem they weren’t eager to fix and effective at solving. (Huge shout out to Alison Abernathy, especially, for her dedication and commitment to customer satisfaction.)”
“Best service and cheerful voices as well.We have been with another Community Bank locally and it lost its hands on customer approach by management. Santa Cruz Bank goes above and beyond from the boss down to the most helpful and friendly bank personnel, especiallyJade. Everyone else too, but she saved the month.”
Open 24 hours
200 E Franklin St, Monterey
Banks
“I need to commend this bank's employees for their service. A care taker for an older lady tried instigating a riot because the only teller was taking too long. The care taker went on and on about how they should bring in more people even after the teller told her the other teller was on lunch. Finally another teller (who they either had to pull from lunch, or telling was not this person's job) shows up. It a Friday after pay day and people are really expecting to spend less than 15 minutes at a bank? What a joke. Realize where you are people, this is a bank not McDonald's.”
9AM - 5PM
200 East Franklin Street, Monterey
Banks
“I deposited a check that was supposed to be released on a Friday and when I called Bank of America they told me it was placed on another hold and funds won’t be released till next week which was unacceptable since I was relying on this money. I then went to this branch and Maryann the manager at this location was able to call the issuing bank and the person who issued the check to expedite the process of getting my funds released to me on the same day! I am so thankful that Maryann went out of her way to make this possible. BEST BANK EVER. Thanks so much.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Miss Gina is incredible. She is so polite and knowledgeable. We definitely will be coming back when we need help with auto loans or home equity loans. All around pleasant experience. She helped us open an account for an auto loan that was accepted and like magic in 10 minutes we signed everything. 👍”