Carpets & Floors provides an excellent and pleasant experience with a commitment to the highest level of customer service. The business is known for its incredible showroom with many beautiful flooring options. Customers appreciate the staff's expertise, knowledge, and efficiency in helping them choose from samples and offering different approaches without being overwhelming. The crew is very pleasant, accommodating, and professional, bending over backwards to make sure customers get what they want for a lovely home. The installation is described as beautiful, prompt, and tidy, with everything arriving on time and installed in good order. The team is reliable, even handling requests with little warning and within a very narrow time frame. This consistent quality and excellent work lead to high satisfaction, with customers having no regrets and delighting in their new floors. Many customers, including long-term clients of over 19 years, report they will definitely use the business again and recommend it to everyone.
Great experience. Ordered floors. Amanda was very helpful
February 2023
The guys sorted us out with a 10 x 10 carpet for our trade show. Great service.
July 2022
I could not have wished for a better experience than I had from start to finish here! Daryl was extremely professional , prompt in response time and very knowledgeable. The store also has beautiful flooring options!
