CVS is a well-known pharmacy and retail chain that serves the Monterey area. While the store is generally large and well-stocked, with convenient features like self-checkout and a drive-through pharmacy, some aspects of the customer experience could use improvement. The staff is described as having varying levels of helpfulness, with some employees praised for their excellent customer service and others needing to be more attentive to customer needs. The store's cleanliness is also noted as an area that could use attention. One significant issue raised is the prolonged unavailability of the store's bathroom, which has been out of order for two years, posing a particular challenge for older customers. Overall, the reviews paint a mixed picture of CVS in Monterey, with the store's strengths in product selection and convenient features balanced by inconsistent staff performance and maintenance concerns. Customers seem to have a range of experiences, with some finding the store to be one of the best in the area and others encountering frustrations.
I like the prices, selection and service at CVS. The recently remodeled store is clean and organized. I get CVS emails which include coupons, specials and health support info. The staff know me by now and are pleasant and informative.
February 2026
Give the magic number and you will have a healthy heart. Buy everything for a healthy heart. May cause a good friend.
February 2026
CVS is the best Pharmacy in the USA, I get anything I need.
