Hertz Car Rental

Car Rental
Hours: Hertz Car Rental - Monterey - Monterey Regional Airport (MRY) offers a wide selection of rental vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers can conveniently book their rentals online or through the Hertz app. The staff at this location are known for their exceptional customer service, going above and beyond to ensure a seamless rental experience. One reviewer praised the employees for their patience and understanding, even when faced with the challenge of a customer with a flip phone that was incompatible with the vehicle's GPS system. The staff worked diligently to find a suitable solution, demonstrating their commitment to customer satisfaction. While there were a few minor issues, such as a delayed return processing and an attempted late fee assessment, the Hertz corporate team reportedly addressed these concerns. Additionally, the staff's responsiveness and assistance during a stressful situation, where a customer's vehicle suffered damage, were highly commended. Overall, Hertz Car Rental - Monterey - Monterey Regional Airport (MRY) is praised for its friendly, efficient, and knowledgeable staff, who provide exceptional service to both business and leisure travelers. The wide range of rental options and the team's commitment to customer care make this location a reliable choice for your next car rental needs.

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1. Monterey, California