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“The new branch manager Maria is amazing! She used to be in another branch helped me on notary service and its nice to see her got promoted to be a branch manager! She is really nice and willing to help people from her heart. Best banking experience for me!”
8:30AM - 5:30PM
3943 Broadway, Oakland
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“I was skeptical to come at first regarding the mid-rating; nonetheless, I’m glad I came!It was my first time there, and the employers were very nice and explained their services to me according to my needs. It was a little pricier than expected, but it was worth it as they were respectful and gentle towards my car! I would definitely recommend and come again!”
“Let me start off with this.... my boyfriend & I originally made an appointment with Rosie at the E14th location but before we walked into the bank the doors were locked. I was like something happened cuz there's hella police! So I called & was advised to go to the Bayfair location. We found out from a customer that was inside the bank that they had been robbed! Thank God we didn't come early! So now this review is for the Bayfair location. The bank was packed! I'm guessing it was crowded because every customer was being diverted to this location. I'm glad we were too otherwise we wouldn't of had the best customer service in banking history. Myisha LITERALLY took her time with my boyfriend, his brother and I. We were there for about 2 1/2 hours! We had such a complicated transaction due to the circumstances. I'm not going to go in detail but do know that Myisha had great customer service, compassion, funny and sympathetic all rolled into one. I can't stress this enough how she took her time with us! We all walked out SATISFIED! And at the end of the day she told us where to eat! Thank you Myisha! You're the best!”
“This bank does quality not quantity. A big safe bank with customized services to meet your needs. Local to concord it just makes sense to bank where you live nearby. Excellent customer service from tellers and bankers.”
“My family had a wonderful experience with this location . My 90 year old father needed support with his finances . Ed ( and the rest of the team here) supported him through numerous visits and transactions . Our story has a very happy ending , but where it not for the dedication and knowledge of the team here I believe it would have turned out differently.”
Open 24 hours
2900 Broadway, Oakland
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“Atm in my business has not been overhauled and the telephone number doesn't work if it's not too much trouble, contact Keslers relax in Vallejo quickly or we will put a rest on the machine and have it taken out request Bobby.... update: they have satisfied each of our requirements thank you ATMs Also, truly Keslers relax manag”
Open 24 hours
2835 Telegraph Ave, Berkeley
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“During times of worry, doubt or 2nd guessing however one spends their earned monies....it's knowing, however wealthy one is....the amount keeps you achieving. Never have i taken a crash coarse in botany or physics, I've learned my intangibles from those closest, everyday 100 max out, those in the wrong or right....simple distractions....wanting what's a dream, sometimes let go....shoot for the best and it will work out....doubt every move one makes....but dont forget...no matter sides...never become predictable....unless time is the factor....recharge your emotions....and tell others your goals, yes my core might disagree ..but it does build healthy competition...and at the end of it all, yes, yes....you all know it ...We Aint Giving A Damm Thing Back!!!!!They Are Just Going to Take It.
dlh, 10/30/24”