“I used to come here for JCPenney portraits when my kids were little, and it was always a great experience. As for shopping, they often have excellent jewelry sales. I’ve picked up a few nice pieces for myself and my sons. The jewelry insurance is also impressive. One time, my son’s necklace broke, and although they said it would take six weeks to repair, it was ready in just two!
When it comes to clothing, they offer great deals, especially around back to school season. Customer service is decent, not outstanding, but satisfactory. Overall, I’ve had a good experience shopping here.”
“This is the 1st time that I have shopped here and I was very satisfied with Mariana!
I was shopping for 3 of my Grandchildren and she helped out with my 2 girls, She knew exactly what they were looking for! She made so much easier for Me! Thank you!
The store was located in the Moreno Valley Mall.”
“I had such a great experience at JCPenney thanks to Luna in customer service! She is incredibly sweet, patient, and genuinely cares about helping customers. She went above and beyond to help me find the perfect outfit, and I couldn’t be happier with what I ended up choosing.
Luna has an amazing eye for style and made the whole process feel easy and enjoyable. It’s rare to come across someone who is not only helpful but also so kind and attentive. She truly made my shopping experience memorable.
If you visit JCPenney, I highly recommend asking for Luna, you won’t be disappointed! THANK YOU LUNA!!!!
LUNA NEEDS EMPLOYEE OF THE MONTH PARKING SPOT!”