Spectrum Store offers a range of services including broadband Internet, mobile, and cable TV at its location on Frederick St in Moreno Valley. Customers appreciate the helpful and courteous staff who assist with setting up accounts, billing issues, and selecting affordable packages. Many reviews highlight the quick service, such as the easy router swap that took less than five minutes. The store is known for its friendly environment, with staff going above and beyond to ensure customer satisfaction. While some visitors noted long wait times during peak hours, scheduling appointments online can alleviate this issue. The store provides a variety of products, including the latest mobile devices, and offers services tailored to both home and business needs. Overall, customers report positive experiences, with staff who are knowledgeable and willing to explain services clearly, making the process smooth and enjoyable.
They only have 2 people working to help with customers long wait
June 2024
This store has the nicest team members. Who are obviously very happy with their manager Shanelle. Let me tell you. Shanelle makes you feel welcomed. Her customer service is the best I’ve ever had with cell phone and home internet. She’s truly a caring team leader who takes the time to train her staff and her customers.
April 2024
Had an issue with my bill and changing over my account. The staff was very helpful and courteous. They put together an affordable package.
