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“there’s a super kind woman with orange hair who works here, unfortunately i forgot her name but she was so sweet to me and my friend. if ur the kind woman reading this i hope ur husband keeps up the curl routine!!”
“Always a friendly store. Haven't had any issues yet. The return lines for Amazon are helpful. Don't like the new front end setup, but it still does the jon.”
“I had such a great experience at JCPenney thanks to Luna in customer service! She is incredibly sweet, patient, and genuinely cares about helping customers. She went above and beyond to help me find the perfect outfit, and I couldn’t be happier with what I ended up choosing.
Luna has an amazing eye for style and made the whole process feel easy and enjoyable. It’s rare to come across someone who is not only helpful but also so kind and attentive. She truly made my shopping experience memorable.
If you visit JCPenney, I highly recommend asking for Luna, you won’t be disappointed! THANK YOU LUNA!!!!
LUNA NEEDS EMPLOYEE OF THE MONTH PARKING SPOT!”
“Haven't been in the store for a long time because I just shop online. However, today we were at the mall and decided to pop in. To my surprise one of the girls I met years and years ago still works there and even remembered me. It was great seeing Frances.”
“So I was just inspired to post a review. I had the most interesting experience with Ryan.
Ryan was so helpful and patient with all my inquiries. Ryan your joyeous character and eagerness to meet the customer needs is definitely what companies need more of.
Ryan's attitude was just genuine.
Thank you Van's.”
9:30AM - 10:30PM
12320 Perris Blvd, Moreno Valley
Womens Clothing
“Good place to find clothes at cheap prices. However, there aren’t many options and the styles don’t always follow current trends, so it can be hard to find seasonal or fashionable pieces.”
“Leann was so helpful yesterday morning she was going above and beyond to look for the Jean fit I was looking for. I tried on a few pairs and she let me know that some of the ones I was looking for were online only but that I could also order them in store and she was just so patient. I really appreciate customer service like that thank you Miss Leann :)”
“I used to come here for JCPenney portraits when my kids were little, and it was always a great experience. As for shopping, they often have excellent jewelry sales. I’ve picked up a few nice pieces for myself and my sons. The jewelry insurance is also impressive. One time, my son’s necklace broke, and although they said it would take six weeks to repair, it was ready in just two!
When it comes to clothing, they offer great deals, especially around back to school season. Customer service is decent, not outstanding, but satisfactory. Overall, I’ve had a good experience shopping here.”
“Food: NA/5
Family friendly: 4/5
Stroller friendly: 5/5
ADA accessible: 5/5
This is my first time to a MACY'S BACKSTAGE and I gotta say it's definitely a spot I'd come to again. It has all the brands regular Macy's has, maybe just overflow or one season behind. However, deals to be had.
Service was great, no pushy salespeople and everyone seems pretty civil. Checkout was a breeze. Parkiyis great. I'm definitely coming back here!”
“lots and lots of beautiful soft quality tie dye. fun 100% cotton overalls and pants. lots of Baja hoodies black hoodies ponchos beautiful hemp bags. Great incense and wonderful body oils. My favorite is the Coco Mango and the Egyptian musk. very nice people and lots of fun quality clothes. Nice variety of African dresses for church. they're in the Moreno valley Mall upstairs across from JCPenney's”
“I took my daughter shopping for her birthday Dec 1st and decided to take her to Moreno Valley Mall. She went into this store and fell in love with this Rapunzil Jacket. They had so many different character items, so cute!...but pricey. I haven't seen another like it. The girl that helped us was just the sweetest! She did her job very well. She was tiny, dark brown hair gal and I really appreciate her excellant customer service.”
“Great product options with a relevant range of prices with a positive atmosphere for different levels of practitioners. The staff was amazing with son and his friend.”
“This Macy's was very clean and staff was very professional. Lots of good discounted deals. We were able to score on some Crocs slippers for $35 normally $65. All in all, it was a great experience.”
“I would give it a 5 but the guy didnt let me try on the 501s that they have and i didnt have a problem if they were big or not but either way i just didnt mind it and there was this guy asking to try on a dress and the worker said that it would look nice on him so i just assumed that the guy was probably gay so i gave some respect to the worker and he was kinda chill?”
“About four months ago, I planned a trip overseas and decided I needed a few things for my trip. I decided Macy's would fill the need. I first looked at some men's clothing and then went to men's fragrances. I was helped by a sales associate by the name of Elizabeth H. who greeted me with a very genuine smile. She was friendly, energetic, knowledgeable and efficient. I have worked in sales for many years and understand that building relationships with customers is very important. That's the first impression I got from Liz, and the fragrance department as a whole. Not only did Liz help me with choosing a fragrance, she also took an interactive role in helping me navigate the ways I could save and accrue points for future purchases. I have been back several times since then and each time I seek out Elizabeth's professional service, while cringing at the balance I have accrued over time. With the type of in house service I have received, it's been worth every penny. Yesterday I was notified by Elizabeth of a VIP presale on men's fragrances. It's not very often that you get discounts on fragrances, so I decided stop by. Like always, with a friendly and professional approach, Liz helped me explore a few options and I was able to make a decision. I then left the store to stop by a retailer in the area who had a cordless handheld vacuum cleaner for $24, but of course they had run out. Thinking of the great service I received at Macy's, I went online and noticed they had one for $39. Without hesitation I got in my car and went back to Macy's to see Liz. Sure I was going to pay $15 more, but the quality was better. However, the most important reason I came back was the associate/customer relationship that Elizabeth H. manifested during my visit four months ago. Elizabeth is a great asset to your company and should be commended. Sincerely, James”
“Jessica, the store manager, went above and beyond for me today! I had placed an online order for pick up for a Valentine’s Day gift and when I showed up it was not processed in their system yet so another store employee had cancelled the order so I could rebuy the shoes and not have to wait for the order to process. However, I initially paid with a gift card so when I went to go pay for the shoes it was saying $0 balance on my card. Jessica called customer service and was on the phone with them for about 30 mins so that I could get the gift card refunded and be able to buy my valentines gift for tonight. She handled the situation professionally and found a creative way to make it work. Thanks Jessica for all your help!”
Open 24 hours
24664 Sloan Ct, Moreno Valley
Womens Clothing
“Loved all my sequins dresses well crafted Lauren thank you for helping me out with the sizes!! Keep up the good work ladies, please keep us updated regarding the showroom”
8:30AM - 11:30PM
12625 Frederick St, Moreno Valley
Womens Clothing
““I really enjoy shopping at Ross because I can always find everything I need. The staff is always so nice, and Joe, the manager, does a wonderful job keeping the store clean, organized, and welcoming. Thank you, Joe, for all your hard work!””
“I had a time with Ms.Alyssa getting my seconds pierced she was so kind and professional!!! Amazing customer service. Claire’s you need to recognize her honestly!”
“This is absolutely my favorite clothing store! The customer experience is outstanding. The staff are all incredibly **nice, polite, and welcoming**. The Manager is particularly sweet and always makes a point of greeting customers with a smile when they walk in. The prices are **amazing** and the **quality of the clothes is fantastic**. Highly recommend stopping by. Thank you ?”
“It was an hour before closing and we were checking out and the cashier was super nice and chill i believe his name was James and he definitely is good at his job!”
“The store has good items but there is always only one register open and sometimes the line is across the store. Last time I asked they said that the rule was if there was more then 3 people in line then they could open another register but they never do and the employees chat and take there sweet time which causes the line to grow much longer .
Don’t get me wrong it’s fine if they chat you know but at least open another register so that the time passes by faster”
“In my recent shopping experience, I had the pleasure of receiving exemplary assistance from the dressing room attendant. Her exceptional kindness, extensive product knowledge, and unwavering patience greatly facilitated my selection of an evening dress, leaving me with a newfound sense of confidence. I wholeheartedly commend her professionalism and customer service. A five-star rating is well-deserved. I wished I had caught her name to give her the recognition she deserved; she was of Hispanic descent.”
“I visited this store today and had a really good experience after a long time. The cashier was very friendly and welcoming. The supervisor, Mahnoor, helped me find all the items I was looking for and was very kind and patient. She made the whole visit smooth and pleasant. It’s nice to see someone who actually cares about helping customers. Overall a great experience. Will visit again soon!”
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“Our overall customer service was phenomenal. We were guided throughout our entire search of boot styles and sizes. We left the store with each a pair of boots we love!”