7:30AM - 4:30PM
35 Upton Road, Mt Shasta
Hardware Stores
“I stopped here after a shelf in my travel trailer collapsed. Mary helped me find the materials I needed to repair it, and cut the molding to fit. After I left the store, she noticed that I was towing a travel trailer, and ran out of the store to direct me to an east turn around. That is exceptional customer service.”
“Ace truly is the helpful place. Was in there twice recently for some water feature parts (pump, etc), both times close to closing, unfortunately. The first time the guy was helpful enough and found me what should have been the correct equipment, but, unfortunately one piece was not the right size (to fit my existing installed tubing, not the stores fault). Was able to sort everything out on the second visit and get the right part even though it gave us all some difficulty finding exactly what I needed and kept the employees there past close (sorry guys!). That above and beyond behavior earns my respect, customer loyalty and this review though - I appreciate the dedicated assistance. All in all, always had a pleasant experience at Ace , and the staff in general have always been super helpful. Bill, the GM, is also a very nice guy. 5 stars ?”
“The male worker here seems to really focus on helping people with great knowledge of the products and their application. He also is very friendly and seems to care about people in general which I really appreciated.”
“Very friendly staff and loads of items for just about every need! Mt Shasta is lucky to have two different hardware stores that are so well staffed and have such an assortment of items. We found just what we needed while camping - and a whole lot more!”
“Above and beyond every time we need something. Customer service is second to none. We manage commercial buildings and vacation rentals: Jacques and his team go out of their way to make sure our appliances stay running or find replacements when needed. Lucky to have this shop and these great people in our small town!”