Family Practice in Mountain View, CA

“I was very pleased with the care and respect that they had demonstrated to me
So on scale to 1 to 10, 10 being most satisfied they would have picked the 20. Very happy with my surgeon and the support staff.”

“Dr Sims is very proactive in preventative care, keeps up to date on the latest research and doesn't wait for a problem to arise until he recommends steps to avoid it. Like most good doctor he is busy but well worth the wait.”

“I had an exceptional experience with the Urgent Care Mountain View healthcare team and wanted to express my sincere gratitude—especially to Amanda, the medical assistant, and Euna Kim, NP!

I was dealing with severe hives all over my body and called to make an appointment just before closing time. Unfortunately, my appointment was mistakenly scheduled at another location. I still went to the Mountain View clinic, arriving about 20 minutes before closing, feeling quite distressed and uncomfortable.

Amanda went above and beyond to help me. She kindly called the another location to see if they could still accommodate me, even though it was already very late. She took the extra step to speak with the provider on-site to see if I could still be seen. Despite it being right before closing time, Amanda remained incredibly professional, empathetic, and patient. Her willingness to advocate for me and truly put herself in my situation made a huge difference when I was not in the best state to think clearly.

Euna Kim, NP, was equally outstanding. She assessed my condition thoroughly, explained everything clearly, and provided prompt and accurate care. What stood out most was her kindness and calm approach, which made me feel reassured during a very uncomfortable experience.

The entire process was efficient, compassionate, and highly professional. It is not easy to maintain such a high level of care at the end of a long day, but this team truly exceeded my expectations.

I am deeply grateful for the care I received and would highly recommend Urgent Care Mountain View to anyone in need of urgent medical attention. Thank you for your dedication and for delivering such outstanding patient-centered care—please keep up the amazing work!”