About Hertz Car Rental - Mountain View - El Camino Real HLE
Hertz Car Rental - Mountain View - El Camino Real HLE is noted for its extremely professional and very friendly staff who provide excellent and helpful service. Customers highlight that the team, including the branch manager, is super helpful, often working past closing time to assist. Staff members are recognized for untangling reservation errors, providing great and authentic customer experiences, and offering emotional support to make the entire rental process easy and even enjoyable. Checking a car in and out is reported as easy, allowing journeys to start and end seamlessly. Many customers state they will definitely return to this location and highly recommend it to others, appreciating the hassle-free experience and the wide selection of vehicles available.
Always had good experience at this location. Ahmed is very helpful and friendly!
February 2025
I highly recommend the El Camino Mountain View location for car rentals. The branch manager, Julian, and his team are extremely professional. I always receive my reserved vehicle on time without any delays.
December 2024
We made some error when making online reservation, which was made much worse by the Hertz general phone line rep. Julian untangled all this mess and helped us finding the car, working far after office was closed. Ahmed provided emotional support. Thank you, guys! Happy new year!
