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March 2024 by Upprivacydownframing
I found out this location by search maps nearby storage, also, this place is near highway 101, good location. So I visited the place for my first ever storage rental and decided to rent a unit right away. The place is neatly organized, with the help of the property manager Destiny, I found a perfect unit! I'm very happy!!! If you are new to California or are looking for a good storage place, don't miss this one!
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August 2023 by Sunshine Kennedy
Unattended property with a kiosk to check in. Charged me for a lock I did not need and said the property manager would reach out to refund me for it. But haven't heard from anyone. Location is dirty and not maintained well. I am only using for a month and not storing anything of value. Definitely expect better for the prices of the units.
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August 2023 by Carey Wong
We booked on-line expecting a very automated service, but were very pleased to receive a phone call from the facility manager double-checking to see if we had any questions or issues. All-in-all, it was a very good experience.
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June 2023 by The W.
The unit was set up as they promised. The app wirelessly opened the gate as they promised. The lock was in the unit as promised. I'm satisfied. I'm looking forward to everything going smoothly when I go back to pick up my stuff.
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February 2023 by James Li
Property was unsecured and gate was left open. The property manager was not available to address this. I would not leave anything here as this company is extremely unresponsive to security threats.
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August 2022 by Erik S.
I shared a storage with a friend there and out unit got broken into (all of our personal stuff got stolen) and there isn't anything they can do to help due to the lack of security. It's a very sketchy spot with no cameras around the units so if someone breaks into your unit there's not much to do. Management is terrible, do not recommend anyone to come here your stuff will NOT be SAFE.
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August 2022 by Ricardo R.
don't rent a storage unit here!! sketchy storage. security is the worst. the property manager is never there and never answers. my unit got broken into from a side unit and the district manager keeps saying they might know who it is, but hasn't done anything about it. seeems like an inside job, maybe the property manager lets other people in!! stay away from here. go down the street with umer, he's a super a nice guy and helps you out. security is better there too.
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January 2022 by Anita Ochoa
Jenny was very welcoming when I arrived. She has excellent customer service and a happy spirit.It's important to have GOOD customer service and to be personable.Thank you Jenny. Happy New Year!
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January 2022 by Stephen Hu
The nicest management ever! They’ve texted and even called me to remind me to update my credit card info and avoid a late fee. How awesome is that?
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December 2021 by Paul T.
Very happy with quick response and arrangements. No complaints and very straight forward
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October 2021 by amy yindiphol
Great location and staff! Property is always in good condition and staff is always helpful when needed.
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May 2021 by Scott Vickers
In order to show me the possible storage units, the staff made a special trip into the store. They were kind and gracious and left me with the feeling that the units are well guarded and looked after.
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April 2021 by Kristina Starr
I have nothing but positive things to say about this storage unit because of the amazing district manager, Farz. I was stuck in a sticky situation because I not only lost my keys, but the office on site was under construction. I was majorly stressing out about getting my stuff out in time for the next billing cycle, but when I luckily was able to get ahold of the district manager she took care of all my concerns within hours. Amazing response and great customer service! This could have been a very bad customer service situation and Farz completely took care of me. I will definitely continue to use public storage for my future needs.
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March 2021 by Luke Murchison
Jenny is very nice and helpful! The units are clean. And the bluetooth gate access is very convenient
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February 2021 by Tara B
Since the day i came to check out this public storage facility the people working here have been so helpful and have gone above and beyond to make sure i was getting what i wanted and asked for. They didn’t have the unit size i needed and they made sure to accommodate me and i could not be happier with the service i received. I would definitely go through this business again if i need the storage unit. THANK YOU!